A restaurant (from French "restaurant") prepares and serves food Food is any substance, usually composed of carbohydrates, fats, proteins and water, that can be eaten or drunk by an animal or human for nutrition or pleasure. Items considered food may be sourced from plants, animals or other categories such as fungus or fermented products like alcohol. Although many human cultures sought food items through and drink A drink, or beverage, is a liquid specifically prepared for human consumption. In addition to basic needs, beverages form part of the culture of human society to customers A customer, also client, buyer or purchaser is usually used to refer to a current or potential buyer or user of the products of an individual or organization, mostly called the supplier or seller. This is typically through purchasing or renting goods or services. However in certain contexts the term customer also includes by extension anyone who. Meals are generally served and eaten on premises, but many restaurants also offer take-out Take-out , carry-out (in U.S. and Scottish English), take-away (in Australia, England, Hong Kong and Ireland), parcel (in Indian English), or tapau (in Malaysian English and Singlish), is food purchased at a restaurant but eaten elsewhere. The restaurant may or may not provide table service. In the United States and Canada, food ordered this way ( and food delivery services Delivery is the process of transporting goods. Most goods are delivered through a transportation network. Cargo are primarily delivered via roads and railroads on land, shipping lanes on the sea and airline networks in the air. Certain specialized goods may be delivered via other networks, such as pipelines for liquid goods, power grids for. Restaurants vary greatly in appearance and offerings, including a wide variety of cuisines Cuisine is a specific set of cooking traditions and practices, often associated with a specific culture. It is often named after the region or place where its underlining culture is in presence. For example, Beijing cuisine refers to the cooking styles and foods either popular in or originated from Beijing, China. A cuisine is primarily influenced and service According to Turban et al. , “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." models.

A restaurant owner is called a restaurateur; both words derive from the French verb restaurer, meaning "to restore". Professional The word professional traditionally means a person who has obtained a professional level degree. The term professional is used more generally to denote a white collar working person, or a person who performs commercially in a field typically reserved for hobbyists or amateurs artisans An artisan is a skilled manual worker who crafts items that may be functional or strictly decorative, including furniture, clothing, jewelry, household items, and tools. The term can also be used as an adjective to refer to the craft of hand making food products, such as bread, beverages and cheese of cooking are called chefs "Chef" is the abbreviated form of the French phrase chef de cuisine, the "chief" or "head" of a kitchen. The title chef in the culinary profession originates from the roots of haute cuisine in the 19th century. The English use of the word chef has become a term that is sometimes used to mean any professional cook,, while prep staff and line cooks "Chef" is the abbreviated form of the French phrase chef de cuisine, the "chief" or "head" of a kitchen. The title chef in the culinary profession originates from the roots of haute cuisine in the 19th century. The English use of the word chef has become a term that is sometimes used to mean any professional cook, prepare food items in a more systematic and less artistic fashion.

Contents

History

Roman world

Alfred Edersheim in his Life and Times of Jesus the Messiah (1883) mentions, without giving specific references, the existence of restaurants in Alexandria Alexandria , with a population of 4.1 million, is the second-largest city in Egypt, and is the country's largest seaport, serving about 80% of Egypt's imports and exports. Alexandria is also an important tourist resort and Jerusalem Jerusalem (Hebrew: יְרוּשָׁלַיִם‎ (help·info), Yerushaláyim; Arabic: القُدس (audio) (help·info), al-Quds)[ii] is the capital[iii] of Israel and its largest city in both population and area, with a population of 747,600 residents over an area of 125.1 square kilometres (48.3 sq mi) if disputed East Jerusalem is included.[iv].[1]

Islamic world

Restaurants came into existence throughout the medieval Islamic world The Islamic Golden Age, also sometimes known as the Islamic Renaissance, is traditionally dated from the 7th to 13th centuries C.E., but has been extended to the 15th and 16th centuries by more recent scholarship. During this period, artists, engineers, scholars, poets, philosophers, geographers and traders in the Islamic world contributed to the before doing so in China. The Islamic world The term Muslim world has several meanings. In a cultural sense it refers to the worldwide community of Muslims, adherents of Islam. This community numbers about 1.3-1.5 billion people, roughly one-fifth of the world population. This community is spread across many different nations and ethnic groups connected only by religion. In a historical or had "restaurants where one could purchase all sorts of prepared dishes Instructions for preparing a dish are called recipes. Some dishes, e.g. vanilla ice cream with fudge sauce, rarely have their own recipes , as they are made by simply combining two preparations." These restaurants were mentioned by Al-Muqaddasi Muhammad ibn Ahmad Shams al-Din Al-Muqaddasi , also transliterated as Al-Maqdisi and el-Mukaddasi, (c. 945/946 - 1000) was a notable medieval Arab geographer, author of Ahsan at-Taqasim fi Ma`rifat il-Aqalim (The Best Divisions for Knowledge of the Regions) (born 945) in the late 10th century.[2]

Restaurants in medieval Islamic Spain Following the conquest, al-Andalus was divided into five administrative areas roughly corresponding to Andalusia, Galicia and Lusitania, Castile and Léon, Aragon and Catalonia, and Septimania. As a political domain or domains, it successively constituted a province of the Umayyad Caliphate, initiated by the Caliph Al-Walid I ; the Emirate of Có served three-course meals, which was earlier introduced in the 9th century by Ziryab Abu l-Hasan ‘Ali Ibn Nafi‘ (c. 789—857), nicknamed Ziryab (Persian language:Zaryâb, Kurdish: زۆراو Zorab), was a Persian or Kurdish polymath: a poet, musician, singer, cosmetologist, fashion designer, celebrity, trendsetter, strategist, astronomer, botanist and geographer. He was active at the Umayyad court of Córdoba in Islamic, who insisted that meals should be served in three separate courses consisting of soup Soup is a food that is made by combining ingredients such as meat and vegetables in stock or hot/boiling water, until the flavor is extracted, forming a broth, the main course A main course is the featured or primary dish in a meal consisting of several courses. It usually follows the entrée course, and the salad course. In North American usage it may in fact be called the "entrée", and dessert Dessert is a course that typically comes at the end of a meal, usually consisting of sweet food but sometimes of a strongly-flavored one, such as some cheeses. The word comes from the French language as dessert and this from Old French desservir, "to clear the table" and "to serve." Common desserts include cakes, cookies,.[3]

The concept of the take-away Take-out , carry-out (in U.S. and Scottish English), take-away (in Australia, England, Hong Kong and Ireland), parcel (in Indian English), or tapau (in Malaysian English and Singlish), is food purchased at a restaurant but eaten elsewhere. The restaurant may or may not provide table service. In the United States and Canada, food ordered this way ( restaurant was later developed by the Bengali The Bengali people are an ethnic community native to the historic region of Bengal in South Asia. They speak the Bengali (বাংলা Bangla), a language of the eastern Indo-Aryan branch of the Indo-European languages. In their native language, they are referred to as বাঙালী (pronounced Bangali). They are an eastern Indo-Aryan Muslim entrepreneur Sake Dean Mahomed (1759–1851). After migrating to England England /ˈɪŋɡlənd/ is a country that is part of the United Kingdom. Its inhabitants account for more than 83% of the total UK population, while its mainland territory occupies most of the southern two-thirds of the island of Great Britain. England is bordered by Scotland to the north, Wales to the west and the North Sea, Irish Sea, Celtic Sea,, he founded the Hindoostanee Coffee House in 1810. It was an Indian The cuisine of India is characterized by its use of various spices, herbs and other vegetables grown in India and also for the widespread practice of vegetarianism across some sections of its society. Each family of Indian cuisine is characterized by a wide assortment of dishes and cooking techniques. As a consequence, it varies from region to curry Curry is a generic description used throughout European, American and Asian culture to describe a general variety of spiced dishes, best known in Asian cuisines, especially South Asian cuisine. Curry is a generic term, and although there is no one specific attribute that marks a dish as "curry", some distinctive spices used in many, house that operated on George Street, Central London The term Central London refers to the districts of London which are considered closest to the centre. There is no conventional definition, nor any official one, for the entire area that can be called "central London". Central London covers about 10 square miles on both areas of north-south River Thames. Central London can be split into.[4]

China

Further information: Culture of the Song Dynasty#Food and cuisine The Song Dynasty was a culturally-rich and sophisticated age for China. There was blossoming of and advancements in the visual arts, music, literature, and philosophy. Officials of the ruling bureaucracy, who underwent a strict and extensive examination process, reached new heights of education in Chinese society, while general Chinese culture was A Song Dynasty The Song Dynasty was a ruling dynasty in China between 960–1279 AD; it succeeded the Five Dynasties and Ten Kingdoms Period, and was followed by the Yuan Dynasty. It was the first government in world history to issue banknotes or paper money,b[›] and the first Chinese government to establish a permanent standing navy.c[›] teahouse from the painting Along the River During Qingming Festival Along the River During the Qingming Festival is the title of several panoramic paintings; the original version is generally attributed to the Song Dynasty artist Zhang Zeduan (1085-1145). It captures the daily life of people from the Song period at the capital, Bianjing, today's Kaifeng. The theme celebrates the festive spirit and worldly, by artist Zhang Zeduan Zhang Zeduan (1085-1145 AD), alias Zheng Dao, was a famous Chinese painter during the twelfth century, during the transitional period from the Northern Song to the Southern Song Dynasty, and was instrumental in the early history of the Chinese art style known as shan shui (1085–1145)

Food catering establishments which may be described as restaurants were known since the 11th century in Kaifeng The prefecture-level city of Kaifeng administers 5 districts and 5 counties, China's China has one of the world's oldest and continuous civilizations, consisting of states and cultures dating back more than six millennia.[citation needed] It has the world's longest continuously used written language system,[citation needed] and is viewed as the source of many major inventions. Historically, China's cultural sphere has extended northern capital during the first half of the Song Dynasty The Song Dynasty was a ruling dynasty in China between 960–1279 AD; it succeeded the Five Dynasties and Ten Kingdoms Period, and was followed by the Yuan Dynasty. It was the first government in world history to issue banknotes or paper money,b[›] and the first Chinese government to establish a permanent standing navy.c[›] (960–1279). With a population of over 1 million people, a culture of hospitality and a paper currency, Kaifeng was ripe for the development of restaurants. Probably growing out of the tea houses A tea house or tearoom is a venue centered on drinking tea. Its function varies widely depending on the culture, and some cultures have a variety of distinct tea-centered houses or parlors that all qualify under the English language term "tea house" or "tea room." In Central Asia this term could refer to Shayhana in Kazakh and and taverns A tavern or pot-house is, loosely, a place of business where people gather to drink alcoholic beverages and, more than likely, also be served food, though not licensed to put up guests. The word derives from the Latin taberna and the Greek ταβέρνα/taverna, whose original meaning was a shed or workshop. The distinction of a tavern from an that catered to travellers, Kaifeng's restaurants blossomed into an industry catering to locals as well as people from other regions of China.[5] Stephen H. West argues that there was a direct correlation between the growth of restaurant businesses and institutions of theatrical stage drama The Song Dynasty was a culturally-rich and sophisticated age for China. There was blossoming of and advancements in the visual arts, music, literature, and philosophy. Officials of the ruling bureaucracy, who underwent a strict and extensive examination process, reached new heights of education in Chinese society, while general Chinese culture was, gambling, and prostitution which served the burgeoning merchant middle class The four occupations or "four categories of the people" was a hierarchic social class structure developed in ancient China by either Confucian or Legalist scholars as far back as the late Zhou Dynasty and is considered a central part of the Fengjian social structure (c. 1046–256 BCE). In descending order, these were the shi (gentry during the Song.[6]

Restaurants catered to different styles of cuisine, price brackets, and religious requirements. Even within a single restaurant much choice was available, and people ordered the entree they wanted from written menus In a restaurant, a menu is a printed brochure or public display that shows the list of options for a diner to select. A menu may be a la carte or table d'hôte.[5] An account from 1275 writes of Hangzhou Hangzhou (Chinese: 杭州; pinyin: Hángzhōu; Postal map spelling: Hangchow) is a sub-provincial city located in the Yangtze River Delta in the People's Republic of China, and the capital of Zhejiang province. Located 180 kilometres (112 mi) southwest of Shanghai, as of 2004 the entire Hangzhou Region ("shì", 杭州市) or Prefecture-, the capital city for the last half of the dynasty:

"The people of Hangzhou are very difficult to please. Hundreds of orders are given on all sides: this person wants something hot, another something cold, a third something tepid, a fourth something chilled; one wants cooked food, another raw, another chooses roast, another grill".[7]

The restaurants in Hangzhou also catered to many northern Chinese who had fled south from Kaifeng during the Jurchen The Jurchens (traditional Chinese: 女眞; simplified Chinese: 女真; pinyin: Nǚzhēn; Mongolian: Зүрчид Jürchid; Korean: 여진 Yeojin , 녀진 Nyŏjin (North Korea) were a Tungusic people who inhabited the region of Manchuria (Northeast China) until the 17th century, when they adopted the name Manchu. They established the Jin Dynasty (11 invasion of the 1120s, while it is also known that many restaurants were run by families formerly from Kaifeng.[8]

Ma Yu Ching's Bucket Chicken House was established in Kaifeng in 1153 AD during the Jurchen-controlled Jin Dynasty The Jīn Dynasty , also known as the Jurchen Dynasty, was founded by the Wanyan (完顏 Wányán) clan of the Jurchens, the ancestors of the Manchus who established the Qing Dynasty some 500 years later. The name is sometimes written as Jinn to differentiate it from an earlier Jìn Dynasty of China whose name is spelled identically in the Roman (though documentation does not exist to prove continuous service) and is still serving meals today.

Western world

Restaurant in Bath, Somerset Bath is a city in the ceremonial county of Somerset in the south west of England. It is situated 97 miles (156 km) west of London and 13 miles (21 km) south-east of Bristol. The population of the city is 83,992. It was granted city status by Royal Charter by Queen Elizabeth I in 1590, and was made a county borough in 1889 which gave it.

In the West, while inns Inns are generally establishments or buildings where travelers can seek lodging and, usually, food and drink. They are typically located in the country or along a highway and taverns A tavern or pot-house is, loosely, a place of business where people gather to drink alcoholic beverages and, more than likely, also be served food, though not licensed to put up guests. The word derives from the Latin taberna and the Greek ταβέρνα/taverna, whose original meaning was a shed or workshop. The distinction of a tavern from an were known from antiquity The period following these events includes the Imperial era in China and the period of the Middle Kingdoms in India; The span of recorded history altogether is roughly 5,000 years, with Sumerian cuneiform emerging from the protoliterate period around the 30th century BC being the oldest form of writing discovered so far. This is the beginning of, these were establishments aimed at travellers, and in general locals would rarely eat there. Restaurants, as businesses dedicated to the serving of food, and where specific dishes are ordered by the guest and generally prepared according to this order, emerged only in the 18th century. According to the Guinness Book of Records Guinness World Records, known until 2000 as The Guinness Book of Records , is a reference book published annually, containing an internationally recognized [vague] collection of world records, both human achievements and the extremes of the natural world. The book itself holds a world record, as the best-selling copyrighted series of all-time, the Sobrino de Botin in Madrid The city is located on the river Manzanares in the centre of both the country and the Community of Madrid ; this community is bordered by the autonomous communities of Castile and León and Castile-La Mancha. As the capital city of Spain, seat of government, and residence of the Spanish monarch, Madrid is also the political centre of Spain. The, Spain Spain /ˈspeɪn/ (Spanish: España, pronounced [esˈpaɲa] ( listen)), or the Kingdom of Spain (Spanish: Reino de España), is a country located in southwestern Europe on the Iberian Peninsula.[note 6] Its mainland is bordered to the south and east by the Mediterranean Sea except for a small land boundary with Gibraltar; to the north by France,, is the oldest restaurant in existence today. It opened in 1725. There is, however, evidence that Henry III of France ate at the still-extant Tour d'Argent on March 4, 1582.[1] [2] Another claim to be the world's oldest restaurant is made by Stiftskeller St. Peter in Salzburg, which has been in existence since 803 AD, since the time of emperor Charlemagne.[9]

The term restaurant (from the French restaurer, to restore) first appeared in the 16th century, meaning "a food which restores", and referred specifically to a rich, highly flavoured soup. It was first applied to an eating establishment in around 1765 founded by a Parisian soup-seller named Boulanger. The first restaurant in the form that became standard (customers sitting down with individual portions at individual tables, selecting food from menus, during fixed opening hours) was the Grand Taverne de Londres (the "Great Tavern of London"), founded in Paris in 1782 by a man named Antoine Beauvilliers, a leading culinary writer and gastronomic authority[10] who achieved a reputation as a successful restaurateur. He later wrote what became a standard cookbook, L'Art du cuisinier (1814).

Restaurants became commonplace in France after the French Revolution broke up catering guilds and forced the aristocracy to flee, leaving a retinue of servants with the skills to cook excellent food; whilst at the same time numerous provincials arrived in Paris with no family to cook for them. Restaurants were the means by which these two could be brought together — and the French tradition of dining out was born.

A leading restaurant of the Napoleonic era was the Véry, which was lavishly decorated and boasted a menu with extensive choices of soups, fish and meat dishes, and scores of side dishes. Balzac often dined there.[11] Although absorbed by a neighboring business in 1869, the resulting establishment Le Grand Véfour is still in business.

The restaurant described by Britannica as the most illustrious of all those in Paris in the 19th century was the Café Anglais (the "English coffee-shop") on the Boulevard des Italiens, showing for a second time the high regard that Parisians evidently had for London, England, and the English — at least when it came to naming their restaurants.

Boris Kustodiev: Restaurant in Moscow (1916)

Restaurants then spread rapidly across the world, with the first in the United States (Jullien's Restarator) opening in Boston in 1794. The oldest restaurant with contiguous operation in the United States, Union Oyster House is also in Boston and has been open since 1826.[12] Most restaurants continued on the standard approach of providing a shared meal on the table to which customers would then help themselves (Service à la française, commonly called "family style" restaurants), something which encouraged them to eat rather quickly. Another formal style of dining, where waiters carry platters of food around the table and diners serve themselves, is known as Service à la russe, as it is said to have been introduced to France by the Russian Prince Kurakin in the 1810s, from where it spread rapidly to England and beyond.

Types of restaurants

Main article: Types of restaurants Restaurants in Greek islands are often situated right on the beach. This is an example from Astipalea. The Piz Gloria in the Swiss Alps, a revolving restaurant offering panoramic views.

Restaurants range from unpretentious lunching or dining places catering to people working nearby, with simple food served in simple settings at low prices, to expensive establishments serving refined food and wines in a formal setting. In the former case, customers usually wear casual clothing. In the latter case, depending on culture and local traditions, customers might wear semi-casual, semi-formal, or even in rare cases formal wear.

Typically, customers sit at tables, their orders are taken by a waiter, who brings the food when it is ready, and the customers pay the bill before leaving. In finer restaurants there will be a host or hostess or even a maître d'hôtel to welcome customers and to seat them. Other staff waiting on customers include busboys and sommeliers.

Restaurants often specialize in certain types of food or present a certain unifying, and often entertaining, theme. For example, there are seafood restaurants, vegetarian restaurants or ethnic restaurants. Generally speaking, restaurants selling "local" food are simply called restaurants, while restaurants selling food of foreign origin are called accordingly, for example, a Chinese restaurant and a French restaurant.

Restaurant regulations

See also: Food safety

Depending on local customs and the establishment, restaurants may or may not serve alcohol. Restaurants are often prohibited from selling alcohol without a meal by alcohol sale laws; such sale is considered to be activity for bars, which are meant to have more severe restrictions. Some restaurants are licensed to serve alcohol ("fully licensed"), and/or permit customers to "bring your own" alcohol (BYO / BYOB). In some places restaurant licenses may restrict service to beer, or wine and beer.

Restaurant guides

Main article: Restaurant rating Restaurants offering ethnic food have spread all over North America and Australia in the past few decades. One of many Italian restaurants in the Heights commercial district of North Burnaby, British Columbia, Canada

Restaurant guides review restaurants, often ranking them or providing information for consumer decisions (type of food, handicap accessibility, facilities, etc). In 12th century Hanzhou (mentioned above as the location of the first restaurant,) signs could often be found posted in the city square listing the restaurants in the area and local customer's opinions of the quality of their food. This was an occasion for bribery and even violence.[citation needed] Today, restaurant review is carried out in a more civilized manner. One of the most famous contemporary guides, in Western Europe, is the Michelin series of guides which accord from 1 to 3 stars to restaurants they perceive to be of high culinary merit. Restaurants with stars in the Michelin guide are formal, expensive establishments; in general the more stars awarded, the higher the prices. The main competitor to the Michelin guide in Europe is the guidebook series published by Gault Millau. Unlike the Michelin guide which takes the restaurant décor and service into consideration with its rating, Gault Millau only judges the quality of the food. Its ratings are on a scale of 1 to 20, with 20 being the highest.

In the United States, the Mobil Travel Guides and the AAA rate restaurants on a similar 1 to 5 star (Mobil) or diamond (AAA) scale. Three, four, and five star/diamond ratings are roughly equivalent to the Michelin one, two, and three star ratings while one and two star ratings typically indicate more casual places to eat. In 2005, Michelin released a New York City guide, its first for the United States. The popular Zagat Survey compiles individuals' comments about restaurants but does not pass an "official" critical assessment. In the United States Gault Millau is published as the Gayot guide, after founder Andre Gayot. Its restaurant ratings use the same 20 point system, and are all published online.

The Good Food Guide, published by the Fairfax Newspaper Group in Australia, is the Australian guide listing the best places to eat. Chefs Hats are awarded for outstanding restaurants and range from one hat through three hats. The Good Food Guide also incorporates guides to bars, cafes and providers. The Good Restaurant Guide is another Australian restaurant guide that has reviews on the restaurants as experienced by the public and provides information on locations and contact details. Any member of the public can submit a review.

Nearly all major American newspapers employ restaurant critics and publish online dining guides for the cities they serve. A few papers maintain a reputation for thorough and thoughtful review of restaurants to the standard of the good published guides, but others provide more of a listings service.

More recently Internet sites have started up that publish both food critic reviews and popular reviews by the general public. This is a growing area and the market is still immature with no sites yet gaining dominant public or critical support. Several are gaining traction including Zagat.com, chowhound.com, and Fodors.com. Their major competition comes from bloggers and search engines since search engines often favor active bloggers over large somewhat static websites.

Economics

The examples and perspective in this section may not represent a worldwide view of the subject. Please improve this article or discuss the issue on the talk page. (November 2008)
Lunch at a restaurant on Queen Street in Toronto, Canada

As of 2006, there are approximately 215,000 full-service restaurants in the United States, accounting for $298 billion, and approximately 250,000 limited-service (fast food) restaurants, accounting for $260 billion.[13]

There are 86,915 commercial foodservice units in Canada, or 26.4 units per 10,000 Canadians. By segment, there are:[14]

Fully 63% of restaurants in Canada are independent brands. Chain restaurants account for the remaining 37%, and many of these are locally owned and operated franchises.[15]

One study of new restaurants in Cleveland, Ohio found that 1 in 4 changed ownership or went out of business after one year, and 6 out of 10 did so after three years. (Not all changes in ownership are indicative of financial failure.)[16] The three-year failure rate for franchises was nearly the same.[17]

See also

References

Notes

  1. ^ Alfred Edersheim, Life and Times of Jesus the Messiah (1883), Book I, Ch. V and Book II, Ch. I.
  2. ^ Lindsay, James E. (2005), Daily Life in the Medieval Islamic World, Greenwood Publishing Group, p. 131, ISBN 0313322708
  3. ^ Salma Khadra Jayyusi and Manuela Marin (1994), The Legacy of Muslim Spain, p. 117, Brill Publishers, ISBN 9004095993
  4. ^ "Curry house founder is honoured". BBC News. September 29, 2005. http://news.bbc.co.uk/1/hi/england/london/4290124.stm. Retrieved on 2008-10-09.
  5. ^ a b Gernet, 133.
  6. ^ West, 69–76.
  7. ^ Kiefer, 5–7.
  8. ^ Gernet, 133–134.
  9. ^ Mad About Madrid Restaurant - Botín
  10. ^ Encyclopaedia Britannica 15th Ed.
  11. ^ Britannica Online Encyclopedia: Restaurant
  12. ^ http://www.unionoysterhouse.com/Pages/history.html
  13. ^ 2006 U.S. Industry & Market Outlook by Barnes Reports.
  14. ^ CRFA’s Provincial InfoStats and Statistics Canada
  15. ^ ReCount/NPD Group and CRFA’s Foodservice Facts
  16. ^ The Restaurant Failure Myth by Kerry Miller. Business Week. April 16, 2007. Cites an article by H.G. Parsa in Cornell Hotel & Restaurant Administration Quarterly, published August, 2005.
  17. ^ Ibid, page 2

Bibliography

External links

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